Reminder Pro Support

Simple reminders with snooze that works your way, on iPhone, iPad and Apple Watch.

Need help or have an idea? Email reminderpro.support@icloud.com. Include your iPhone or iPad model and iOS version if something isn't working.

Common questions

I'm not getting reminder alerts.

Check iOS Settings → Notifications → Reminder Pro and make sure notifications are allowed, with Sounds on.
Turn on Time Sensitive Notifications there too, so reminders get through Focus modes and Notification Summary.
Open Reminder Pro once after installing or updating so it can schedule your alerts.

Reminders don't show up on my Apple Watch.

Your Watch shows Reminder Pro alerts when your iPhone is locked. If they stop appearing, open the Watch app on your iPhone → Notifications → Reminder Pro, switch to Custom and then back to Mirror my iPhone. Done and Snooze work right from the Watch notification.

How do I change the snooze times?

Open Settings in Reminder Pro → Snooze Durations. Add up to six durations or swipe to remove one. They appear as buttons when you press and hold a reminder notification.

How do I change the sound?

Settings → Default Sound sets the sound for every reminder. To give one reminder its own sound, edit it and tap Sound. On Apple Watch, alerts use the Watch's own notification sound and haptic.

What can I say to Siri?

"Remind me to water the plants at 5 PM in Reminder Pro" (iOS 27)
"Add a reminder in Reminder Pro"
"What's due in Reminder Pro"

If Siri says it can't find the app right after installing, restart your iPhone and open Reminder Pro once.

Do my reminders sync between devices?

Yes, through your own iCloud account, when you're signed in to iCloud on each device. Your theme, default sound and snooze durations sync too.

Can I bring over reminders from Apple's Reminders app?

Yes: Settings → Import from Apple Reminders. List names and colors come along, and duplicates are skipped. If you use several devices with iCloud, import on just one.

How do I delete my data?

Settings → Delete All Data erases every reminder, list and history entry, including on your other devices if you use iCloud. See the privacy policy for more.